Product Support

US Based Support:

Our Promise: A Different Kind of Customer Service
We know how frustrating it is when big companies ignore you, send canned replies, or make it impossible to fix a simple issue. That’s not us. We offer old-school customer service—real people, US-based, quick, personal responses. It’s in our name: SpeedyVite®.

We’re not perfect, and when we drop the ball we’ll apologize and make it right—but please know it’s never intentional. Every reply is personal, never canned and never farmed out to third parties. And when the sale is complete, we’re not done—you can expect the exact same personalized support after your purchase as you would before your purchase.

If you don’t hear back right away, it just means we’re literally not at the desk—but we will get back to you. (And if you don’t see our reply, check your junk folder—we always respond.) Please don’t assume the worst—we’re not what you’ve experienced before.

Most of our customers are pleasantly surprised—sometimes even shocked—by how far we’ll go to serve them. We’d rather win you over for life than chase a quick sale.

 - Adam Speedy, Owner

Phone Support: (Call or Text)

Our Customer Care Philosophy:

When I was a kid working in my dad's shop, he taught me: "The customer is always right." I've since learned, that's the best way to run a good business.